There was a problem with my appointment time I was told I had appointment for her to go on there but I could not be found in the system so the team advisor took care of me
We worked with Hunter Nolan and purchased a pre owned truck. Hunter was extremely pleasant to work with and made our experience pleasant and painless. Darlene in finance was very friendly also and added to our perfect buying experience. We greatly appreciate the professionalism of the people that helped us and the full service care we received.
Everything it was awesome the services was great the customer service was good everybody was friendly I love this location
Bringing the car in to Denis is like leaving it with a trusted and faithful family member and his professionalism is over the top!
Since moving to Virginia Beach four years ago, we have taken our Porsche to Checkered Flag and each time our experience have been excellent.
Excellent Customer Service!!!! - Dennis Laxa was the consultant who helped me. Right off the bat - he was amazingly helpful. He asked how I liked my car and if I felt I knew my new Audi very well. When I said I still had questions - he took the time to go over what I knew and other features I didn't know I had. He took the time to make sure I was comfortable with the car both at the beginning and again when I picked up the car. He was awesome!!!
Chris was very professional and courteous. He answered every question we had with a smile. Even the tough ones. We will continue to have our car serviced there.
Organized, they get the job done efficiently and completely, no surprises- they call if there is a problem found, let you know up front the estimated costs, car cleaned afterwards
First off I'd have to say the initial greeting, it is welcoming, friendly, and very respectful. Dennis Laxa is Our point man and he is as Good As It Gets in Customerservice! My Wife and I are always made to feel important and Our Audi needs are always met beyond expectations.
Chris did a fine job of getting me in and out quickly and Dennis, who has always been a real professional, helped clear up some paper work and notification issues - very pleased again!